How Long Does It Take For Kajabi Customer Service To Respond?

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A myriad of learning management systems (LMS) platforms come with a variety of crucial features that can be utilized whenever you create meaningful content. While there may be plenty of sites that let you make use of advanced marketing tools to advertise your courses to your desired audience, some might not offer all of these features. And while some offer easy-to-use tools for creating courses, there will be a few that have an editing experience that is so complicated it turns off its users.

Among a sea of e-course platforms There are a handful that provide more than a simple editing interface, but also an array of marketing and sales functions. Additionally they offer nearly everything you could think of including 24/7 support and training resources to top-notch analytics. All-in-one course platforms let you explore beyond your limits, and one of those that provide it is Kajabi.

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A Quick Look How do you define Kajabi? How Long Does It Take For Kajabi Customer Service To Respond?

Kajabi can be described as an online service that lets you make and sell your courses to an customers. Branded as an all-in-one service that provides entrepreneurs from all aspects of their lives with the most efficient and necessary features that will not just build a professional-looking website for your courses but also allow them to grow to greater heights. Kajabi has been praised by the media and considered to be one of the most effective online learning platforms, with an overwhelmingly positive rating of 4.6 out of five on Trustpilot.

What makes Kajabi so popular and well-liked by its users? It’s true that there are many reasons that make the platform extremely convenient for all to use. It’s first and foremost the simplicity of usage. From course creation all the way to marketing the majority of the Kajabi features can be easily digestible for people who are just getting started in the world of e-learning. Most of them are also advanced, which gives instructors who administer the course an advantage over other instructors. In addition, it lets budding entrepreneurs like you run and develop an online course without having to travel elsewhere in case something isn’t available. Kajabi provides all the tools that anyone could require in order to live up the ‘one-stop-shop label.

What does it let you do? Do?

There are many kinds of ways that Kajabi lets you create an all-in-one e-learning solution. We’ve put together a list in bullets of the key features that you may want to be aware of when you’re thinking about the option. Simply put, Kajabi lets you:

  • Create interactive and engaging classes using a range of customizable tools, media files, and templates that you can pick according to your preference;
  • Create a visually appealing website to house your course contents and other products and your own blog to keep your students informed about what’s new.
  • Make the most of websites, landing pages and checkout sites, and other viable ways to improve your earnings, expand your reach to the limit and boost conversion rates.
  • Decide how you would like to charge your courses and other products for your students, whether it’s a one-time fee or a monthly subscription;
  • Design and build effective sales funnels without any problems through the use of funnel blueprints and templates;
  • Use its own marketing and analytics suite with e-mail marketing and CRM as well as automation tools.
  • Create and manage your affiliate links, and
  • Explore a variety of customer service, community, and training resources in conjunction with the Kajabi University feature.

Big Names That Have Used Kajabi

Kajabi is trusted by more than 16,000 companies and big-name personalities. It’s the choice of several well-known personalities who come from different sectors, like the expert in online marketing Amy Porterfield, best-selling book author Mel Abraham, personal development coach Brendon Burchard, fitness expert and entrepreneur Jenine Dilts Bayman, and actor-coach Ross Grant.

Kajabi is the home of thousands of courses that are used and explored by more than 35 million students across the globe. As of this writing, Kajabi is generating more than $650million in sales since its establishment in 2010.

Kajabi’s Pricing Plans

The three pricing plans that Kajabi offers are quite different than other online course creation tools in that they’re more costly. With monthly prices that start as low as $119, it’s no wonder that this might be an issue for those who want to give the service a shot. However, when you consider the number of essential features already packed into each plan, pricing is logically reasonable.

Kajabi’s pricing plans begin at the Basic plan that costs $149 per month or $119/month for billing annually. With this tier, you get to create three products, garner a maximum of 1 000 active clients, and make websites that you are able to customize with tools fully provided by the platform. Additionally, you get unlimited landing webpages, unlimitted marketing emails as well as unlimited access to valuable resources, including one-on one customer service and Kajabi University.

How Long Does It Take For Kajabi Customer Service To Respond?

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In addition to The Basic Plan, there is the Growth plan, which happens to be Kajabi’s most popular plan at $199 a month or $159/mo when paid annually, and the Pro plan at $399 monthly or $319/month yearly and is packed with all the features you’d want when designing and selling your course. Kajabi is currently not offering an option to pay for the plan. But a 14-day no-cost trial is available on all three plans. A longer trial of up to 30 days is offered on select blogs, so if you wish to test the waters to determine if Kajabi is the right choice for you, then the brief trial period is the ideal option.

Kajabi: The Good and the Bad

The Pros and Cons – What We Really Like About Kajabi

  • The integrated marketing suite. Kajabi’s own marketing suite of tools, such as automated e-mail marketing, and automation are designed to be optimized for businessuse, and you don’t have to connect with other third-party services to do this!
  • The software that creates sales funnels. Another one of the platform’s best-selling points, the Pipeline Builder. Pipeline Builder lets you make use of well-tested and understandable blueprint templates – no need to overcomplicate yourself!
  • Customization without limits. From designing professional-looking course websites all the way to the custom domain, Kajabi lets you customize to your hearts content and even create your own brand from scratch.
  • The simple and intuitive site along with course editors. The creation of content using the site and the course builders hasn’t been so simple and fast, since it requires less time and effort to complete the task.
  • Limitless integrations are endless. Apart from native integrations that integrate with ten e-commerce, marketing, and analytics tools, connecting to Zapier’s app allows you to look and select among more than a thousand non-native platforms that can improve your effectiveness.
  • Making lasting connections with fellow instructors and students. Kajabi’s Community feature lets you interact with students in your classes. It also lets you make connections, network and celebrate with a multitude of teachers similar to you.

The Cons – What We Don’t Like

  • The steep pricing plans. Three pricing options offered by Kajabi cost more than the typical monthly prices offered by other services. There’s not a free option neither.
  • There are no built-in tools for issuance of certificates. You may need to connect to a third party certificate software if you want to make custom-designed certificates that are of different types.
  • Not enough tools for student-instructor engagement. We don’t appreciate the lack of some particular features, like appropriate discussion forums as well as the ability to randomize tests or assignments. How Long Does It Take For Kajabi Customer Service To Respond?

An Overview of the Kajabi Features

Easy of Use and Experience

One thing we love the most about Kajabi is the shockingly easy user experience. First, the majority of the platform’s users interface (UI) is structured. If you check the dashboard menu, you will see that the functions are arranged into five main sections – Website Products, Sales, Marketing and People. The layout of the menu does not allow for clutter, as some features that are related to a specified section are collapsible. The UI layout is very consistent, reflecting Kajabi’s ‘all-in-one’ brand name. You can create your own landing page, alter your course and communicate with your instructors on one site.

The search assistant is a tool that comes in handy anytime you’re looking for something that may be difficult to locate. The Kajabi Assistant is located at the top of the dashboard in the form that of a bar for searching, and it lets you look for specific tools and products on the website by typing in the keywords. Like we said, both Kajabi’s courses and site builder sections can be moved and dropped which makes the process easier without having to know how to navigate the site. Kajabi is more user-friendly and has a less arduous learning curve compared to some of its competitors. It can also be used in other languages than English in case you want to present your content to wider audience.

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Course Development and Engagement

Product Blueprints

When you go through Kajabi’s course creation feature, you’ll be able to see a collection of templates for courses or products or the way it calls it, blueprints. Each of the product blueprints is different in its structure and style and can be easily modified to suit the needs of instructors.

The blueprints listed are Mini Courses, Online Courses and Drip Courses. Mini Courses are short-form , quick courses, which are typically designed in order to increase brand value, while online Courses are full-version courses with a complete content structure that are designed to provide a “world-class” learning experience. Drip courses, on the contrary, are classes that are scheduled over the course of a specified number of days or weeks. Also called Evergreen Training courses, it’s an efficient way to share your content when you or your students are busy working on other projects.

Kajabi is known to many as a renowned premium course maker. Apart from kinds of courses offered, the blueprints also allow you to create a membership area that allows your customers to access exclusive content as well as a coaching session that spans 12 weeks. The template is also blank where you can create an entire course or product completely from scratch!

Categories Posts, Categories, and Content Uploads

If you continue to look into the course builder, you’ll see the outline of the sections and lessons which have been automatically added when you select one of the blueprints for your course. In Kajabi’s instance, these sections and lessons are known as groups and posts or. Posts are the places where you insert various types of content such as text, video and images, whereas the categories function as folders where the posts are stored.

You can also include subcategories of posts under a category if you want to organize your content more flexiblely. You can alter the outline by dragging it around. Kajabi accepts a variety of text and media files to be added to your posts, including MOV and MP4 files WAV and MP3 files PDFs as well as Word documents. You can upload any of them either via your computer’s folders, or file-sharing cloud platforms such as Google Drive and Dropbox. You can also duplicate and paste URLs for your videos into your blog posts!

Like several other platform for making courses, Kajabi allows you to utilize the bulk upload feature. Like the name implies that you can upload all the files you have uploaded to your course in one page. This one is handy particularly if you’re performing other tasks.

Course Player Templates

Kajabi has a variety of more than 10 course player themes. Contrary to other LMS platforms where you’re only allowed to select one or three themes, Kajabi lets you have the choice of selecting different themes for various products. Like the outline builder, it’s relatively simple to modify any theme to suit your personal style. It is possible to incorporate specifics of your company’s image like your logo or images as well as font designs , into your course player to cultivate a personal touch. How Long Does It Take For Kajabi Customer Service To Respond?

Questions and student interactions

Kajabi offers a quiz feature called Assessments where you get to create quizzes and assignments and add them as part of your curriculum. Assessments are an effective method of determining whether your students have learned something from the curriculum you’ve given them. Through the assessment feature, you can select from three main types of questions: multiple-choice paragraph-style, and multiple-selection. You can also set an assessment score that will encourage your students in engaging with your content more.

Aside from that in addition, in addition, the LMS website has made progress in creating areas for students and teachers to connect. Through the Community feature your students are able to participate and leave comments on all of your courses on their dashboards. You can even write in your posts to discuss with your fellow students about your previous lessons as well as your future content. The community feature is offered as a separate item or as a an element of membership.

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Website Design and Customizability

Why share your course contents on your website’s domain as well as WordPress site when Kajabi offers the platform and tools you need to create one within the platform? Kajabi offers unlimited web hosting for all 3 pricing options. What’s awesome about it is you’re guaranteed instant security and security through an automated SSL certification, as well as the support of a team to manage your site.

You’re also given the liberty to customize your domain, as well as pick from a wide array of professional, one-of-a-kind themes, all of which you can customize to your hearts content! It doesn’t stop there: If you’re an expert edupreneur and have signed up to the Growth plan and higher you can use custom-designed themes that are built to meet your ever-growing needs, plus eliminate any Kajabi branding and replace that with your own!

Page Builder

Like the course builder that we’ve discussed earlier, the page builder from Kajabi lets you modify any of the website themes with a suite of user-friendly and intuitive editing tools. After further exploration you’ll be presented with customizable sets of blocks and sections. They’re basically like post categories, and categories from when we’ve discussed our course building tool. Blocks are referred to as the elements that make up the content of the website, such as text, media files, and clickable buttons. Sections are, however are formed by a variety of neatly-arranged blocks.

There are over 40 pre-designed section templates can be picked from the page builder’s dashboard. As we’re all glued to our phones and tiny tablets these days it is logical to use Kajabi to let your site automatically adapt to a mobile layout. You can even go the extra mile and select the element of your site you would like for your member learners to view. With all the necessary tools to make your site look how you would like it to look Kajabi’s page builders are not just extremely flexible, but also easy to manage.

Blogging and Other Website Features

Other LMS platforms may not provide this feature, however Kajabi allows you to create sections of your website that is dedicated to your blog, where you can share updates and thoughts about your course’s content. If you’re looking to make the most out of your Kajabi-made site it provides a space where you can do so without limits. You can get started with your blog posts by creating one with Text Editor. You may include SEO elements if you’d like to expand your reach, group your posts into different categories, and even alter the way you would like your blog’s entire section to appear.

Kajabi’s built-in blogging tools may not be as on par as WordPress or Blogspot, but it has enough tools to allow it to be managed. You can also create podcasts to promote on your site. You can upload the recordings of your podcast to be hosted on the website and distributed to the major podcasting platforms, such as the Apple Podcasts platform and Spotify. If you upload podcast episodes there are two choices: publish it as a public podcast for free , or create an exclusive private podcast that only your members can get access to. How Long Does It Take For Kajabi Customer Service To Respond?

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Marketing and Sales

One of the reasons that make Kajabi so well-liked among entrepreneurs is its array of marketing and sales tools that are highly user-friendly and easy to even non- marketing experts to utilize!

Email Marketing and Affiliate Marketing

A major draw for the masses, Kajabi’s built-in E-mail marketing functions allow you to send emails related to your course and website to your subscribers students from the comfort of the platform. You might be surprised that it does more than simply send emails. With the aid with Kajabi Automations, you get to automate sequences of e-mails initiated by different types of user actions. For example, when your student successfully logs into one of your courses after the checkout process, a welcome email will be automatically delivered to their inbox. If the course performs poorly then an upsell message is sent to suggest improvement How Long Does It Take For Kajabi Customer Service To Respond?

You can send as many e-mails to your campaign as you wish and schedule each one according to your preferences. You can even select which of your members gets to receive those messages. The management of e-mails has never been so comprehensive yet easy to handle. Contrary to other LMS sites, Kajabi already provides you with e-mail marketing tools that will not require connecting to other third-party platforms to make things work.

Aside from that, Kajabi also has an affiliate marketing feature that lets you assign certain members of your group as affiliates in order to promote your content on behalf of your company. Apart from paying them a commission it is also possible to track their performance to gauge the extent to which they are contributing to increasing your conversion and click rates. How Long Does It Take For Kajabi Customer Service To Respond?

Pipeline Builder

Another of Kajabi’s standouts can be its Pipeline Builder, where you are able to design specialized marketing funnels with no overcomplicating problems. While other platforms provide similar features that require more effort and time and effort, the Pipeline Builder is designed to be so quick and easy that even those who aren’t experts are able to make the most of it. This feature is stunning and allows you to choose from a variety of pre-designed funnel templates or pipeline blueprints. This includes:

  • Freebies are great for when you want to offer the freebie to lead magnet to grow your email list
  • Sales Page OVO is a great option any time you wish to convince your intended audience to buy your product via an online sales page
  • Product Launch OVO is a great option for any time you’re launching a course or other product
  • Zoom Webinar OVO – to use any time you wish to promote your product via web workshops
  • Free Book OVO is a great resource for whenever you want to showcase your content a free downloadable digital book
  • Coaching Campaign OVO – to use when you’re trying to promote your courses through the use of coaching sessions
  • Blank plan – to use whenever you’d like to construct an effective sales funnel right from the starting

After you pick one of the blueprints for a pipeline, Kajabi automatically creates pages and emails you’ll have to put together to make an effective sales funnel. You can customize how you would like your sales funnel to appear to your audience. You may even change the look of your checkout and landing pages, for example changing the design to a different theme – there is a library with more than 40 page templates that you can pick from.

Optional Payment Options and Price

Kajabi lets you seamlessly integrate with payment gateways like Stripe and PayPal so that your member students can get to choose one of them to pay for your course. Stripe is a popular payment method that accepts credit and debit card transactions and select e-wallet providers all over the world. PayPal is, on the other side, is an option for subscriptions and multi-payment plans. There aren’t any fees for transactions on the part of Kajabi, as all your earnings are immediately sent to your bank account.

In terms of price options for Kajabi, it gives customers a variety of pricing options of options to select from. You can make your student pay for products at different time frames (one-time, subscription, and multi-payments) or hand them out to them for free. You also have the option to select if you’re going to charge a set amount for a single item or for a variety of products, and specify specific dates your members can access within a certain period of time. Additionally, you can create coupons to encourage your audience to purchase any of your offers. How Long Does It Take For Kajabi Customer Service To Respond?

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Integration with Third-Party Services

Kajabi is a host of built-in tools to create and market your courses however, you also have the option to connect to other third-party applications for more functions. The platform is currently able to support ten native integrations, including the well-known analytics provider Google Analytics and app automation service Zapier. Zapier comes in very handy because it allows connections with hundreds of other third-party applications and tools, ranging from e-commerce to user experience.

Customer Support and Training Resources

In terms of customer service, Kajabi has a bigger advantage over other platforms because it is one of the few course creation platforms with live chat available 24/7 assistance. Contrary to similar services that offer customer support, Kajabi’s team is always available to help you whenever you’re struggling to create pages or courses, among other important issues, anytime and from anywhere. However, it’s important to note that this 24 hour service is only available to instructors who subscribe to the Growth plan up to for Basic users live chat support is scheduled at certain times and times during the day. Nonetheless, Kajabi’s approach to customer service has been well-received by those who utilize it to design useful course content. How Long Does It Take For Kajabi Customer Service To Respond?

For training tools, Kajabi offers the user a range of access to access resources that you can learn and get used to. Its Kajabi Hero University is packed with courses, tutorials and educational content specifically targeted at educators and edupreneurs to help them jumpstart or improve their position in the field of course development. There are also every day Q&A webinars that feature top experts from various areas as guests. Additionally, if you’re looking for additional information and tips assistance, the help section is available to help you on your way. In addition to Kajabi’s Hero University, there is Kajabi’s Hero Rewards program in which course creators can earn many sweet perks when they reach their objectives.

What is the other thing that is missing from Kajabi?

Kajabi might be a fantastic all-in-one solution to create and sell your course material, but we have to look at a few crucial aspects that aren’t being addressed. A majority of them could have been very useful to improve the experience. Below are the items we’d like to see added to Kajabi’s system in the near future:

  • Built-in tools that issue certificates and certificates. While some provide this service instructors who utilize Kajabi will often require connecting to third-party software which specialize in issuance of certificates, like Accredible.
  • More diversity in question types. While we are pleased with the way that the platform handles assessments within courses, we’d like for the lack of options for question types – plus randomization of said types and their randomization to be resolved as quickly as possible.
  • Other payment options. As of the moment, only transactions via Stripe or PayPal will be accepted. In addition, we aren’t sure if there are certain limits as well.
  • An API key that is public. This could be useful for creating custom integrations such as letting your subscribed students sign in using the single sign-in option with other apps.

Alternatives to Kajabi

Kajabi may have essentially most of the features that an aspiring Edupreneur could dream of. However, due to the high cost plan and a certain lack in terms of functionality, the site could cause some to be turned off. If you’re seeking alternatives that have commonalities to Kajabi with regards to reliability and performance we’ve listed a few worthy alternatives that you might think about in making your choice. How Long Does It Take For Kajabi Customer Service To Respond?

  • New Zenler is an online course platform that offers all-in-one services that are similar to Kajabi. The only significant difference is the price that starts at $67/month, you can create unlimited courses and market your course to the right audience without having to worry about spending a dime!
  • Podia does not just claim to be user-friendly. It’s also extremely simple to use, much easier than even Kajabi! While you get to benefit from marketing features Podia is much less heavy than the other. But considering the very budget-friendly price we can imagine the way Podia can appeal to those who want to start their own business.
  • While Kajabi lacks credentials and advanced quiz features, Thinkific makes up for them. With a beginner-friendly price range, it sure does offer more industry-level functions than Kajabi, and this includes live lessons and an integrated app integration store.
  • Teachable is identical to Thinkific in terms of how it functions. However, we must appreciate how Teachable is able to incorporate additional payment options as it supports Google Pay and Apple Pay which are two gateways Kajabi does not have. You can also avail one-on-one coaching and other core features.

Conclusion

In the end, Kajabi successfully knocks it out of the park in terms of offering a wide range of features that most edupreneurs can make use of. It does provide the essentials anyone must need including the intuitive features needed to create a professional-looking website , to the impressive integrated marketing suite that includes the inclusion of easy-to-understand sales funnel blueprints and efficient email marketing tools.

There are a few tools missing like the issuance of certificates, in particular. Plus with a steep cost, it might not be the best choice for the budget-conscious. We do recognize that, while Kajabi does very well as an all-in-one solution for creating courses but it’s not without limitations. It doesn’t hinder it, however, from becoming an extremely popular choice for established entrepreneurs and creators!

If you’re still searching to find an LMS that offers everything you require in one place, Kajabi is something you should strongly consider.

FAQ How Long Does It Take For Kajabi Customer Service To Respond?

What is the meaning of Kajabi translate to?

The word “Kajabi” derives from a word with Islamic as well as Arabic origin which means “to take flight.”

Can I sell physical goods on Kajabi?

Yes! Apart from the standard classes, you can also sell physical items on Kajabi. You can even integrate with Shopify to build a fully functional E-commerce store using Kajabi!

Regarding marketing via e-mail is it possible Kajabi could be able to replace MailChimp?

Because Kajabi already comes with e-mail marketing tools built into the platform, it’s logical that it’s adequate to take over third-party apps such as MailChimp. However, if you do wish to utilize the platform, Kajabi still allows you to integrate with it and other apps as well.

Is Kajabi mobile-friendly?

Yes! Kajabi also has a mobile app for you and the members who have subscribed have access to all course materials even when in the move. How Long Does It Take For Kajabi Customer Service To Respond?

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