Kajabi Customer Service Reviews

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Hundreds of learning management system (LMS) platforms come with many important features can be utilized when creating content of high quality. While there could be a lot of sites that let you make use of modern marketing tools to promote classes to your target viewers, other platforms might not provide all the features. Although some sites provide simple-to-use tools for creating courses, there will be a few that have an editing experience so complex that it turns its users off.

In the sea of e-course platforms There are a handful which offer more than just the basic editing interface but also a plethora of sales and marketing functions. And on top of that they offer almost everything you’d ever want such as 24/7 assistance and training resources to top-notch analytics. All-in-one course platforms let you discover the world beyond your boundaries, and one of those which can provide this is Kajabi.

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A Quick Look How do you define Kajabi? Kajabi Customer Service Reviews

Kajabi is an internet-based platform which lets you create and sell your courses to an audience of students. The company is advertised as an all-in-one solution that provides entrepreneurs from all walks of life with optimized and essential features needed to not just build a professional-looking website for your courses but let them grow to higher levels. Kajabi is widely praised and considered to be one of the top online learning platforms, with an overwhelmingly positive rating with a score of 4.6 out of 5 on Trustpilot.

What is it that makes Kajabi so popular and well-liked by its users? Well, there are quite plenty of reasons that make the platform extremely convenient for all to utilize. Firstly, it’s the extreme user-friendliness. From course creation all the way to the marketing services almost all of Kajabi’s features can be easily digestible even for those who are new in the e-course world. Most of them are also advanced, giving administrating instructors the added edge over other instructors. In addition this allows students like you to run and create courses without the need to look to another place if something else is missing. Kajabi offers all the tools that anyone could require and is a true testament its ‘one stop shop label.

What Can It Do? Do?

There are many kinds of methods that Kajabi can create an all-in-one e-learning solution. We’ve put together a list in bullet form of the most important features that you may want to watch out for if you’re considering using it. In essence, Kajabi allows you:

  • Create engaging and interactive courses using a variety of tools for customizing including media files, templates that you can pick according to your preference;
  • Create a professional website that can display your course materials and other products along with your own blog to keep your students informed about what’s new.
  • Efficiently make use of websites, landing pages and checkout sites and other viable ways to improve your earnings, expand your reach beyond the limits and increase conversion rates;
  • Select the method you want to charge your courses and other products for your students, whether it’s a one-time fee or a monthly subscription
  • Create effective sales funnels with no any issues by making use funnel templates and funnel blueprints;
  • Use its own marketing and analytics software with the ability to send out e-mails as well as CRM and automation tools.
  • Set up and manage your affiliate links; and
  • Explore a wide variety of community, customer service and training tools, with the addition of the Kajabi University feature.

The Big Names Who Have Utilized Kajabi

Kajabi is trusted by more than 16,000 companies and celebrities. It’s the go-to choice for many of the most well-known people who come from different sectors, including the expert in online marketing Amy Porterfield, best-selling book author Mel Abraham, personal development coach Brendon Burchard, fitness expert and entrepreneur Jenine Dilts Bayman, and actor-coach Ross Grant.

Kajabi is the home of thousands on thousands of courses that are used and explored by more than 35 million students all over the world. As of this writing, Kajabi boasts more than $650 million of sales since its establishment in 2010.

Kajabi’s Pricing Strategies

The three pricing plans that Kajabi offers are quite different from other online course-making services in that they’re more costly. With monthly prices that start as low as $119, it’s not surprising that this might be an issue for those who want to give it a try. With the abundance of features that are included within each plan, pricing is understandably reasonable.

Kajabi’s pricing plans start at the Basic plan that costs $149 per month, or $119/month for billing annually. With this tier, you get to create three products, garner a maximum of 1000 active users, as well as create websites that you are able to create with the tools offered by Kajabi’s platform. Also included are unlimited landing websites, indefinite marketing e-mails as well as unlimited access to valuable resources, including one-on one customer support as well as Kajabi University.

Kajabi Customer Service Reviews

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Apart from the Basic plan, there’s the Growth plan, which happens to be the most sought-after plan on the platform with a monthly cost of $199 or $159/mo if paid annually. There is also the Pro plan, which costs $399 per month or $319/month yearly and is packed with every feature you could ask for when you are creating and selling your courses. Kajabi does not currently offer a free plan option. There is however a fourteen-day free trial is offered for all three plans. An extended trial that lasts for up to 30 days offered on select blogs. So if you’re looking to test the waters to determine if Kajabi is the best choice for you, the short trial period is the ideal way to go.

Kajabi: The Good and the Bad

The Pros and Cons – What We Really Like About Kajabi

  • The built-in marketing suite. Kajabi’s marketing suite in-house of tools, such as automated e-mail marketing, and automation are designed for businesses, so you won’t need to integrate with other third-party services to do that!
  • The sales funnel software. Another one of the most popular features on the platform The Sales Pipeline Builder lets you make use of tested and understood blueprint templates – no need to overcomplicate yourself!
  • Customization without limits. From creating professional-looking course websites all the way to the custom website, Kajabi lets you customize to your hearts content and even create your own brand from scratch.
  • The user-friendly and simple site as well as course editor. Making content with the website and course builders hasn’t been this easy and swift, and it takes less time and effort to finish the job.
  • Infinite integrations are endless. Apart from native integrations that integrate with the ten marketing, e-commerce and analytics tools, connecting to Zapier’s app allows you to explore and choose from more than one thousand non-native platforms that can improve your effectiveness.
  • Building worthwhile relationships with fellow instructors and students. Kajabi’s Community feature allows you to engage with the students enrolled in any of your courses. It also lets you connect, network, and celebrate with tons of teachers in the same shoes as you.

The Cons – What We Don’t Like

  • The pricing plans are hefty. Kajabi’s three pricing plans are greater than the typical monthly prices that other providers offer. There’s no free option available either.
  • There is no built-in tool to issue certificates. You might need to connect to a third-party certificate app if you plan to create custom-made ones that are of different types.
  • Not enough tools for student-instructor engagement. We’re not happy about the absence of certain features, including proper discussion forums and the ability to randomly assign tests or assignments. Kajabi Customer Service Reviews

The Review of Kajabi’s features

User-Friendliness and Experience

One thing that we like the most about Kajabi is its surprisingly simple user experience. First, the majority of the platform’s user interface (UI) is well-organized. If you may notice on the dashboard menu, you will find that all the features are divided into five major sections: Website Products, Sales Marketing and People. The menu’s design leaves no space for obstruction, since some of the aspects that belong to the specific section can be collapsed. The UI design is very consistent and reflects Kajabi’s “all-in-one” brand name. You get to create your own landing page, alter your course and interact with your fellow instructors on one site.

It has a search assistant tool that can be useful when you need to search for something hard to find. The Kajabi Assistant is found at the top part of the dashboard, in the form of a search bar, and allows you to search for tools and items on the website by typing in the search terms. As mentioned previously that both the Kajabi site builder and course builder sections are drag-and-drop, making the process simpler without the need to know how to navigate it. Kajabi has a smoother learning curve than a couple of its contemporaries. It also supports multiple languages other than English in case you want to share your content with broader viewers.

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Course Creation and Engagement

Product Blueprints

If you take a look at Kajabi’s courses design feature, you will quickly come across a variety of templates for courses or products, or the way it refers to them, blueprints. Each blueprint for a product is different in its structure and style and can be customized to meet the needs of any instructor.

Included among the listed blueprints are Mini Courses, Online Courses as well as Drip Courses. Mini Courses are short-form quick courses which are generally designed as a means of gaining brand recognition, while online Courses are full-version types that have a complete structure of content that are designed to provide an “world-class” educational experience. Drip courses on the other hand, are courses that are scheduled for a set series of weeks or days. Also called Evergreen Training courses, it’s an easier method to distribute your content if you as well as your students are occupied working on other projects.

Kajabi might be regarded by many as a popular premium course-maker. But, aside from the kinds of courses offered, the blueprints also allow you to create a membership area that allows your customers to access exclusive content and a coaching session for 12 weeks. You can also download a blank template which allows you to design an entire course or product from the ground up!

Categories Posts, Categories, as well as Content Uploads

When you look into the course builder, you’ll notice the outline of the sections and lessons that have been automatically added if you choose any of the course blueprints. In the case of Kajabi, these parts and the lessons known as categories and posts, respectively. The posts are where you can insert different kinds of content, like text, videos, and images, while the categories function as folders where the posts are kept.

You may also incorporate subcategories for posts in a category if you want to structure your content flexibly. You can also alter the outline by dragging it around. Kajabi accepts a variety of media and text files to be added to your posts, such as MP4 and MOV files, MP3 and WAV files, PDFs as well as Word documents. You can upload any of them through your computer’s folders or via cloud-based file sharing platforms like Google Drive and Dropbox. You can duplicate and paste URLs of your video to your posts!

Like a few select course-making platforms, Kajabi allows you to utilize the feature of bulk uploads. Similar to the name, you can add all the files you have uploaded to your courses in one tab. This is a great option, especially if you’re busy working on other things.

Course Player Templates

Kajabi has a variety of more than 10 themes for course players. Contrary to other LMS platforms that only allow you to be offered the choice of the theme you want to use, Kajabi lets you have the freedom to choose different themes for various products. Similar to the course outline creator, it’s easy to customize any theme to fit your style. You can also incorporate elements of your company’s image including logos or images as well as font designs , into your course player to cultivate an individual touch. Kajabi Customer Service Reviews

Quizzes and Student Interactions

Kajabi offers a quiz feature called Assessments where you get to create quizzes and assignments and then add them to the course of your class. Assessments can be a great method of determining whether your students have learned something from the lessons you’ve provided them. Through the assessment option, you are able to choose from three different types of questions: multiple-choice paragraph-style, and multiple-selection. You can also set an assessment score that will encourage your students to engage with your content more.

Aside from that aside from that, it is also important to note that the LMS website has been able to make strides in providing spaces for teachers and students to interact. Through the Community feature, students have access to comment and interact with any of your courses through their dashboards. It is possible to write your blog posts to discuss with the rest of them your previous lessons and your upcoming content. The community feature is offered either as a stand-alone item or as a part of your membership space.

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Website Design and Customizability

Why should you upload your course materials on your website’s domain as well as WordPress site when Kajabi provides the platform and tools to make one within the platform? Kajabi offers unlimited web hosting for the three plans of pricing. What’s great about this is you’re guaranteed immediate security and safety with an automated SSL certification, as well as the support of a team to manage your website.

You also have the option to personalize your domain as well as pick from a range of professional, one-of-a-kind themes that you can modify to your liking! It doesn’t stop there: If you’re an expert in edupreneurship and have signed up to the Growth plan or higher, you get to download custom-designed themes designed to meet your ever-growing needs and also eliminate any Kajabi branding and replace that with your personal brand!

Page Builder

Similar to the course builder we’ve mentioned earlier, the page builder from Kajabi allows you to modify any of the themes for websites using a set of user-friendly and intuitive editing tools. Upon further exploration, you will be greeted with customizable sets of blocks and sections. They’re similar to those categories as well as posts we discussed when we discussed the course builder. Blocks are referred to as the components that comprise the content of the website, such as media files, text or clickable icons. Sections, on the other hand are made up of multiple neatly-arranged blocks.

There are over 40 preset section templates you can choose from the page builder’s dashboard. We’re all hooked to our smartphones and tablets it’s logical for Kajabi to let your site automatically adjust to mobile layout. You can go an extra mile and select which site element you wish members to see. With all the necessary tools to make your site look as you wish it to look, Kajabi’s page builder is not just extremely flexible, but also quick to handle.

Blogging and Other Useful Website Features

Other LMS platforms may not provide this, but Kajabi lets you create a section of your website dedicated to your blog where you can publish comments and updates about your course’s content. If you want to make the most out of your Kajabi-created website, the service provides you the opportunity to publish your content without restriction. You can get started with the blog post by making one using the text editor. It is possible to incorporate SEO elements if you wish to reach a larger audience or group your posts into different categories, and even alter the way you would like your blog’s entire section to appear.

Kajabi’s built-in blogging tools might not be on with WordPress or Blogspot However, it comes with enough tools to be manageable. In addition, you can create podcasts that you could promote on your website. You can upload the recordings of your podcasts to be hosted on the website and distributed to the major podcast listening platforms such as the Apple Podcasts platform and Spotify. If you upload a podcast episode, you have two options: release the podcast as a public one for free , or create an exclusive private version that only your users are able to access. Kajabi Customer Service Reviews

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Marketing and Sales and Marketing

One of the reasons that make Kajabi so well-liked among entrepreneurs is its array of marketing and sales tools that are extremely user-friendly and easy even for those who aren’t marketing experts to make use of!

E-mail and Affiliate Marketing

A big draw among the crowd, Kajabi’s built in E-mail marketing functions allow you to send e-mails about your course and website to your subscribed member students while seated on the platform. But you may be surprised that it does more than just send e-mails. With the help from Kajabi Automations, you get to automate sequences of emails that are triggered by various user actions. For example, when a student is successfully logged in to one of your courses following the checkout process, a welcome email will be sent automatically to their inbox. If the course performs poorly the course, an upsell will be sent to suggest an improvement Kajabi Customer Service Reviews

You can create as many e-mails to your campaign as you wish and schedule each of them according to your preferences. You can even select the members you want the messages. Managing e-mails has never been this extensive and yet simple to manage. Unlike other LMS sites, Kajabi already provides you with e-mail marketing tools that don’t require integrating with other third-party platforms in order to make it work.

Aside from that, Kajabi also has an affiliate marketing feature where you get to assign certain members of yours as affiliates who can help promote your content on your behalf. Alongside paying them the commission rate, you may also track their performance to see the extent to which they are contributing to increasing your conversion rates and click rates. Kajabi Customer Service Reviews

Pipeline Builder

Another of Kajabi’s standouts are the Pipeline Builder, where you can create custom marketing funnels that do not have any overly complicated problems. While other platforms provide similar features, which require more time and effort, this Pipeline Builder is designed to be so quick and easy that even the uninitiated are able to make the most of it. This stunning feature lets you select from a variety of pre-designed funnel blueprints or templates for pipelines. This includes:

  • Freebie – for whenever you’d like to offer the freebie to lead magnet to build your database.
  • Sales Page OVO is a great option whenever you want to persuade your customers to purchase your product through a sales page
  • Product Launch OVO is a great option for when you’re launching courses or any other product
  • Zoom Webinar OVO – to use whenever you want to promote your products through web training seminars
  • Free Book OVO – for whenever you want to market your content the free digital book that you can download
  • Coaching Campaign OVO – for whenever you’re promoting your classes through an array of coaching sessions
  • Blank blueprint – for whenever you’re looking to create an effective sales funnel right from the starting

When you choose from one of the blueprints for your pipeline Kajabi instantly creates a set of pages and e-mails you will have to put together to make an effective sales funnel. You may customize however you want your pipeline to appear to your audience. You may even change the theme of your checkout and landing pages, for example, to a different one There is a library full of 40+ page templates that you can select from.

Payment and Pricing Options

Kajabi lets you integrate seamlessly with the payment gateway platforms Stripe and PayPal so that your students are able to select between the two to pay for your course. Stripe is the most popular payment method that accepts credit and debit card transactions and select e-wallet providers all over the world. PayPal is, on the other hand, is available as an option to subscribe as well as multi-payment plans. There are no pressing fees for transactions on the part of Kajabi, as all your earnings are immediately sent to your bank account.

For the pricing, Kajabi provides customers a variety of pricing options of options to select from. You can either cost your pupils for the products at various times (one-time subscription, one-time, or several payments) or give them away for free. You also have the option to select if you’re going to charge a specified price for a specific product or multiple items, and establish specific dates for your students can access your products within a given timeframe. You can also create coupons that will further encourage your audience to purchase any of your offers. Kajabi Customer Service Reviews

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Integrations to Third-Party Services

Kajabi has a variety of built-in features to help you develop and promote your courses However, you can connect to other third-party applications for an added boost in functionality. The platform is currently able to support the integration of ten natively-built integrations, such as the well-known analytics service Google Analytics and app automation service Zapier. Zapier can be extremely helpful since it allows you to establish connections with hundreds of other third-party apps and tools from e-commerce to user experience.

Training and Customer Support Resources

When it comes to customer support, Kajabi has a bigger advantage over the rest as it’s among the few course creation platforms that offer 24/7 live chat assistance. Unlike some similar services the Kajabi customer support team is always ready to assist you if you’re having difficulties in creating a course or page among other issues that are important, at any time and anywhere. However, it’s important to mention that this 24-hour feature is available for instructors that are on the Growth plan upwards – for basic users live chat support is scheduled for specific times and on certain days during the day. Nonetheless, Kajabi’s approach to customer service has been well-received by those who utilize it to create meaningful course content. Kajabi Customer Service Reviews

As for training tools, Kajabi offers you a variety of ways to use resources to learn and get used to. The Kajabi Hero University is packed with tutorials, courses and informational content that are specifically targeted at educators and edupreneurs, to help them get started or increase their position in the field of course development. There are also daily Q+A educational webinars with top experts from various disciplines as guest speakers, and when you’re looking for additional advice and tricks, the help center will be there to help you in the right direction. In addition to the platform’s Hero University, there is Kajabi’s Hero Rewards program, where course creators can earn tons of sweet perks as they reach their objectives.

What Else is Missing in Kajabi?

Kajabi might be a fantastic all-in-one platform to develop and promote your course content however, we must look at a few crucial aspects that aren’t being addressed. A majority of them could have been extremely helpful to improve the experience. Here are the following things that we wish would be included in Kajabi’s system soon:

  • Built-in tools to issue certificates and credentials. Although some of them offer this option, instructors who use Kajabi often will still need to connect to third-party applications that specialize in issuing certificates, like Accredible.
  • More diversity in question types. While we may appreciate the system’s handling of assessment within the course, we would like that the absence of options for question types and the randomization of those types that is addressed as soon as possible.
  • Additional payment options. At the time of writing only transactions made through Stripe as well as PayPal will be accepted. In addition, we don’t understand why there are limitations as well.
  • A public API key. This could have been helpful in making custom integrations, like having your students who have subscribed to your service login using a single sign-in option with other applications.

Alternatives to Kajabi

Kajabi may have essentially most of the features that an aspiring edupreneur could ever dream of. But with the steep price plan and a plethora in features it may turn some people off. If you’re seeking alternatives that have similarity to Kajabi regarding performance and reliability we’ve listed a few worthy alternatives that you might think about when making your choice. Kajabi Customer Service Reviews

  • New Zenler is an online course platform that provides all-in one services that are similar to Kajabi. The only difference is the price that starts at $67/month, you can create unlimited courses and market to your audience of choice without having to worry about the cost!
  • Podia doesn’t just claim to be a creator-friendly platform. It’s also very easy to use, much easier than even Kajabi! In addition, you can benefit from marketing features Podia is much less heavy than other. However, when you consider the budget-friendly price range it’s easy to see the way Podia is a great choice for those who want to start their own business.
  • While Kajabi does not have credentials or sophisticated quiz functions, Thinkific makes up for the shortcomings. With a beginner-friendly price range, it sure does offer higher-end features than the other has, and this includes live lessons and an integrated app integration store.
  • Teachable is similar to Thinkific in the way it works. However, it is important to understand the way that Teachable can integrate additional payment options since it supports Google Pay and Apple Pay two gateways that Kajabi is not able to offer. You can also avail one-on-one coaching and other core features.

Conclusion

All in all, Kajabi successfully knocks it out of the park by having nearly all the features that most edupreneurs can make use of. It does provide the basic features that everyone needs, from intuitive functions needed to create a professional-looking website to the stellar built-in marketing suite with the inclusion of easy-to-understand sales funnel blueprints and efficient marketing tools for e-mails.

There could be some tools missing, such as the issuance of certificates in particular. With a high cost, it might not be the wise choice for the budget-conscious. However, we understand that, while Kajabi does great as an all-in one solution for course creation however, it’ll always have limitations. However, that doesn’t stop it but it is a popular choice among established business owners and creators!

If you’re looking for an LMS that can provide everything you need in one platform, Kajabi is something you must seriously consider.

FAQ Kajabi Customer Service Reviews

What is the meaning of Kajabi refer to?

The term “Kajabi” is derived from the word “Kajabi,” which is of Islamic as well as Arabic origin that means “to fly.”

Can I sell physical products on Kajabi?

Yes! Aside from the usual courses, you can also sell physical products on Kajabi. You can also integrate with Shopify to create a fully-functioning online store on Kajabi!

Concerning e-mail marketing Is it possible that Kajabi could be able to be able to replace MailChimp?

Since Kajabi already comes with the tools for marketing via email built within the platform, it’s natural that it’s enough to replace third-party applications such as MailChimp. If you do wish to utilize this feature, Kajabi still allows you to connect it with other applications too.

Are you sure that Kajabi mobile-friendly?

Yes! Kajabi even has an app that can be downloaded on mobile so that you and the members who have subscribed can access all your course materials even when on the go. Kajabi Customer Service Reviews

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