Kajabi Technical Support Specialist

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A myriad of learning management systems (LMS) platforms come with many crucial features that can be utilized when you write content that is meaningful. While there could be a lot of websites that allow you to make use of advanced marketing tools to advertise classes to your intended viewers, other platforms might not provide all those things. And while some offer easy-to-use tools for creating courses, there will be a few that have an editing experience that is so complicated they turn off their users.

In the sea of e-course platforms, there are a few which offer more than just a simple editing interface, but also a myriad of sales and marketing functions. Additionally they also provide you with nearly everything you could think of including 24/7 support and training tools to top-of-the-line analytics. All-in-one platforms for courses allow you to discover the world beyond your boundaries, and one of those which can provide this is Kajabi.

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In a nutshell How do you define Kajabi? Kajabi Technical Support Specialist

Kajabi is an internet-based platform which lets you create and sell your courses to an customers. The company is advertised as an all-in-one solution and platform for edupreneurs, Kajabi offers edupren all kinds of industries with the best and essential features needed to not only create a professional website for your courses but let them grow to greater heights. Kajabi has been praised by the media and considered to be one of the best online learning platforms, with an overwhelmingly positive score with a score of 4.6 out of 5 on Trustpilot.

What is it that makes Kajabi so well-liked and appreciated among its users? There are plenty of factors that make this platform extremely easy for anyone to utilize. First, it’s the simplicity of usage. From course creation to the marketing services the majority of the Kajabi features are designed to be digestible even for those who are new in the world of e-learning. The majority of them are advanced, giving administrating instructors an edge over others. In addition it allows budding entrepreneurs such as you manage and build an online course without the need to look elsewhere in case something is not available. Kajabi provides all the tools anyone may need, living up to its ‘one-stop shop name.

What Does It Let You Do?

There are many kinds of ways that Kajabi lets you create an all-in-one e-learning solution. We’ve compiled a list, in bullet form, of its important characteristics that you might want to be aware of when you’re thinking about the option. In essence, Kajabi allows you:

  • Create engaging and interactive courses with a wide array of tools for customizing including media files, templates that you can choose depending on your preferences;
  • Build a presentable website to house your course contents and other products along with a blog where you can keep your students informed about what else is new;
  • Effectively utilize websites, landing pages and checkout sites, and other methods to increase your profits, further your reach over the boundaries and boost conversion rates.
  • Decide how you would like to charge your courses and other products for your students, whether it’s one-time payments or a subscription for a month;
  • Build effective sales funnels without any problems through the use funnel templates and funnel blueprints;
  • Make use of its internal marketing and analytics suite that includes email marketing and CRM as well as automation tools;
  • Manage and create your affiliate links; and
  • Explore a wide variety of community, customer service, and training resources in conjunction with Kajabi University.

The Big Names Who Have Utilized Kajabi

Kajabi is trusted by over 16,000 businesses and celebrities. It’s the go-to choice for some of the well-known names that are from various industries, such as the expert in online marketing Amy Porterfield, best-selling book author Mel Abraham, personal development coach Brendon Burchard, fitness expert and entrepreneur Jenine Dilts Bayman, and actor-coach Ross Grant.

Kajabi hosts thousands upon thousands of courses, which are accessed and explored by more than 35 million students all over the world. In the last time of writing Kajabi boasts more than $650 million of revenue since its establishment in 2010.

Kajabi’s Pricing Strategies

The three pricing plans that Kajabi provides are different from other online course creation tools in that they’re more costly. With monthly prices that start as low as $119, it’s no wonder why this might be an issue for those who would be interested in giving it a try. However, when you consider the number of important features included in every plan, the price is understandably reasonable.

Kajabi’s pricing plans begin with the Basic plan, which costs $149 per month, or $119/month if billed annually. In this plan, you can create three products, gain an maximum of 1000 active users, as well as design a website that you can modify using the tools provided by the platform. Additionally, you get unlimited pages for landing websites, indefinite marketing emails, and unlimited access to useful resources, such as one-on-one customer support and Kajabi University.

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Apart from the Basic plan, there’s the Growth plan, which happens to be the platform’s most popular offer with a monthly cost of $199 or $159/mo if paid annually, and the Pro plan for $399 per month or $319/month annually and is packed to the brim with all the features you could ask for when you are creating and selling your courses. Kajabi does not currently offer an option to pay for the plan. There is however a fourteen-day no-cost trial is offered for each of the three plans. A trial extension that runs for up to 30 days also available on certain blogs. If you’re looking to try the service and see if Kajabi’s the right choice for you, the limited free trial is the best option.

Kajabi: The Good and the Bad

The Pros – What We Like About Kajabi

  • The integrated marketing suite. Kajabi’s marketing suite in-house of tools, including email marketing and automation are designed for businesses, so you won’t need to integrate with other third-party services to do this!
  • The sales funnel software. Another one of the most popular features on the platform The Sales Pipeline Builder lets you make use of proven and easily understood blueprint templates – no need to overcomplicate yourself!
  • Customization without limits. From designing professional-looking course websites down to the custom domain, Kajabi lets you customize according to your own preferences – and even build your brand from the ground up.
  • The user-friendly and simple site as well as course editor. Making content using the site and course creator software was never so easy and quick, as it requires less time and effort to get everything done.
  • Limitless integrations. Apart from native integrations that integrate with ten e-commerce, marketing, and analytics services, connection to the app Zapier allows you to explore and choose from more than a thousand non-native platforms for better efficiency.
  • Building worthwhile relationships with fellow instructors and students. Kajabi’s Community feature allows you to connect with students enrolled in your classes. It also lets you connect, network, and celebrate with tons of teachers in the same position as you.

The Cons – What We Don’t Like

  • The pricing plans are hefty. Three pricing options offered by Kajabi cost more than the typical monthly prices offered by other services. There’s no free option available as well.
  • There is no built-in tool to issue certificates. You may need to connect to a third party certificate software if you want to create custom-made ones that are of different types.
  • Not enough tools for student-instructor engagement. We don’t appreciate the lack of some particular tools, such as adequate discussion forums, as well as the ability to randomly assign the assignments or quizzes. Kajabi Technical Support Specialist

An Overview of the Kajabi Features

Easy of Use and Experience

One thing we love about Kajabi is its surprisingly simple user experience. For one, most of the User Interface (UI) is organized. If you look at the dashboard menu, you will notice that all features are divided into five major sections – Website Products, Sales, Marketing and People. The layout of the menu leaves no space for clutter, as some features that are related to a specified section are collapsible. The UI layout is very consistent that reflects Kajabi’s “all-in-1” trademark. You can create your own landing page, alter your course, and engage with other instructors on the same site.

The search assistant is a tool that comes in handy anytime you’re looking for something that is difficult to find. The Kajabi Assistant is found at the top of the dashboard, in the form as a “search bar and allows you to search for tools and items within the site by entering the search terms. As previously mentioned that both the Kajabi website builder and course builder sections can be dragged and dropped and make the process much easier without having to know how to navigate it. Kajabi is a more streamlined learning curve than several of its peers. It is also compatible with other languages that English in case you want to share your content with broader viewers.

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Course Design and Engagement

Product Blueprints

If you take a look at Kajabi’s courses creation function, you may be able to see a collection of templates for courses or products, or what the platform calls them, blueprints. Each of the product blueprints is different in its structure and style and is readily tailored to suit the needs of instructors.

The blueprints listed are Mini Courses, Online Courses and Drip Courses. Mini Courses are quick-form courses that are usually created as a way to build the brand’s value, whereas Online Courses are full-version versions that have a complete structure of content designed for the “world-class” learning experience. Drip courses, on the contrary, are classes that are scheduled over the course of a specified number of days or weeks. Also called Evergreen Training courses, it’s an easier method to distribute your content if you and your students are busy with other activities.

Kajabi might be regarded by many as a well-known premium course-maker. Apart from courses, the blueprints allow you to make a membership site that allows your customers to access exclusive content as well as a coaching session for 12 weeks. There’s also a blank template which allows you to design an entire course or product from scratch!

Categories Posts, Categories, as well as Content Uploads

As you further explore the course builder, you’ll see the outline of the sections and lessons that were automatically added if you choose any of the course blueprints. In the case of Kajabi, these parts and the lessons known as post categories as well as category, and vice versa. Posts are where you put in different types of content, like text, videos images, and text, while the categories function as folders in which the posts are stored.

You may also incorporate subcategories of posts within a category if you want to structure your content flexibly. You may also drag and rearrange the outline. Kajabi accepts a wide variety of text and media files to be added to your posts. These include MP4 and MOV files, WAV and MP3 files, PDFs and Word documents. You can upload any of them through your computer’s folders or file-sharing cloud platforms such as Google Drive and Dropbox. You can even copy and paste existing URLs of your videos to your posts!

Like several other course-making platforms, Kajabi allows you to utilize the bulk upload feature. Like the name implies it allows you to upload all the files you have uploaded to your courses in the same tab. This is a great option especially when you’re doing other important stuff.

Course Player Templates

Kajabi has a variety of more than 10 themes for courses. Unlike other LMS platforms where you’re only given the option to choose only one of three theme options, Kajabi lets you have the option of choosing different themes for different products. Like the outline builder, it’s relatively simple to alter any of the themes to fit your style. It is possible to incorporate specifics of your brand like your logo or images as well as font design into the course player to add a a personal touch. Kajabi Technical Support Specialist

Questions and student interactions

Kajabi includes a quiz function called Assessments where you get to design and create assignments and quizzes and add them as part of your class. Assessments are a helpful way to determine if your students learned something from the lessons you’ve provided them. Through the assessment feature, you can choose between the three primary types of questions: multiple-choice multiple-selection, and paragraph-style. You can even create a passing score to motivate your students to be more engaged with your content.

Aside from that, it is also important to note that the LMS site has also been able to make strides in creating areas for teachers and students to communicate. Through the Community feature your students are able to comment and interact with all of your courses on their dashboards. You can also write your blog posts for discussion with your fellow students about your lessons from the past and also your future content. The community feature is offered as a separate product or as component of your member space.

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Website Design and Customizability

Why would you want to publish your course content on your website’s domain as well as WordPress site when Kajabi offers the platform and the tools to make one within the platform? Kajabi offers unlimited web hosting for the three plans of pricing. What’s awesome about it is you’re guaranteed instant safety and security with the automatic SSL certification, as well as the support of a team to manage your site.

You also have the option to modify your domain as well as pick from a variety of premium, unique themes, which you can modify to your liking! It doesn’t stop there: If you’re an expert in edupreneurship and are a member of the Growth plan or higher you are able to import custom-made themes built to meet the ever-changing needs of your business and also take away any Kajabi logos and substitute it with your own!

Page Builder

Just like the course builder that we’ve discussed earlier, Kajabi’s page builder lets you modify any of the given themes on the website using a variety of intuitive and easy-to-handle editing tools. Upon further exploration you’ll be presented with customizable sets of blocks and sections. They’re essentially like the categories and posts from when we’ve discussed our course building tool. Blocks are referred to as the components that comprise the content of the website, such as media files, text or clickable icons. Sections on the other hand are formed by a variety of neatly-arranged blocks.

There are over 40 preset section templates that you can choose from the dashboard of the page builder. As we’re all glued to our phones and tiny tablets these days it is logical to use Kajabi to make your website automatically adapt to a mobile-friendly layout. You can go an extra mile and select which site element you wish for your members to see. With all the necessary tools to make your site look as you wish it to appear Kajabi’s page builders are not only super flexible but also easy to manage.

Blogging and Other Website Features

Other LMS platforms may not provide this feature, however Kajabi allows you to create sections of your website that is dedicated to your blog, where you can publish comments and updates about your course’s content. If you want to make the most of your Kajabi-created website this service offers you the opportunity to do so without limits. It is possible to begin with your blog posts by making one using an editor for text. It is possible to incorporate SEO elements if you wish to expand your reach or group your posts into various categories and even customize how you would like your blog’s entire section to look.

Kajabi’s built-in blogging capabilities might not be on par as WordPress or Blogspot however, it does have enough tools to be manageable. You can also create podcasts to promote on your site. You can upload the recordings of your podcast that will be hosted on the site and then distributed to major podcasting platforms, such as Apple Podcasts and Spotify. When you upload podcast episodes you can choose between two options: either release the podcast as a public one for free or make an exclusive private one which only your subscribers have access to. Kajabi Technical Support Specialist

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Marketing and Sales

One of the reasons that make Kajabi so popular among edupreneurs is its slew of sales and marketing tools that are extremely user-friendly and easy for even those who aren’t marketing experts to use!

E-mail and Affiliate Marketing

A major draw for the crowd, Kajabi’s built in e-mail marketing function allows you to send e-mails that are related to your course or website to your subscribers students while seated on the platform. However, you might be amazed that it can do more than sending e-mails. With the help of Kajabi Automations, you get to create automated sequences of e-mails that are triggered by various user actions. For example, when your student logs in successfully to one of your courses following checking out, a welcome message will be sent automatically directly to the student’s inbox. If the course performs poorly the course, an upsell will be delivered to offer suggestions for improvement Kajabi Technical Support Specialist

You can create as many e-mails to your campaigns as you like and schedule each one in accordance with your preferences. You can even select which of your members gets to receive these messages. Managing e-mails has never been this comprehensive yet easy to handle. In contrast to other LMS websites, Kajabi already provides you with marketing tools for e-mails. You wouldn’t have to worry about connecting to other third-party platforms in order to make it work.

Aside from that, Kajabi also has an affiliate marketing function where you get to assign certain members of your group as affiliates in order to promote your content on behalf of you. Apart from paying them the commission rate, you may also track their performance to determine how they can contribute to increasing your conversion and click rates. Kajabi Technical Support Specialist

Pipeline Builder

Another one of Kajabi’s overall top features can be the Pipeline Builder, where you get to create specialized marketing funnels with no overcomplicating difficulties. While other platforms offer similar features that require much more time and effort, Pipeline Builder is a breeze to use. Pipeline Builder is designed to be extremely simple and quick that even the uninitiated can benefit from it. This amazing feature lets you select from a collection of pre-made funnel designs or pipeline blueprints. This includes:

  • Freebie – for whenever you’d like to provide an offer as a lead magnet to increase your database.
  • Sales Page OVO is a great option when you need to persuade your customers to purchase your product by utilizing an online sales page
  • Product Launch OVO – to use when you’re launching courses or any other product
  • Zoom Webinar OVO – for whenever you want to promote your business through web-based seminars
  • Free Book OVO – for anytime you’d like to promote your content with an online book for free download.
  • Coaching Campaign OVO is for when you’re trying to promote your courses by means of the use of coaching sessions
  • Blank design – for when you’re looking to create an effective sales funnel right from the beginning

After you pick one of the blueprints for your pipeline Kajabi will automatically generate pages and emails you’ll need to pull off an effective sales funnel. You can customize how you would like your sales funnel to look to your customers. You could even alter the design of your landing and checkout pages, for instance, to a different one There is a library full of 40+ page templates that you can pick from.

Prices and Payment Methods

Kajabi lets you integrate seamlessly with the payment gateway platforms Stripe and PayPal so that your member students can get to choose between them when they pay for your classes. Stripe is the common payment option that accepts credit and debit card transactions and certain e-wallet providers across the world. PayPal is, on the other side, is an option to subscribe as well as multi-payment plans. There aren’t any transaction fees on Kajabi’s part since all the money you earn are instantly transferred to your bank account.

When it comes to pricing options, Kajabi offers customers a variety of pricing options of options to select from. You can choose to charge your students for your products at different time frames (one-time, subscription, and multiple payments) or distribute them to them for free. You even have the chance to choose whether you’re planning to charge a specified price for one product or a number of items, and set specific dates that your members can access within a given time frame. You also get to generate coupons to encourage your customers to purchase all of your products. Kajabi Technical Support Specialist

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Integrations with Third-Party Services

Kajabi is a host of built-in tools to create and market your courses However, you have the option of connecting to third-party applications to provide more functions. Kajabi currently has 10 native integrations, which include the well-known analytics provider Google Analytics and app automation service Zapier. Zapier can be extremely helpful because it allows connections to hundreds of tools and third-party apps including e-commerce and user experience.

Training and Support for Customers

When it comes to customer service, Kajabi has a bigger advantage over other platforms because it’s among the only course creation platforms that offer 24/7 live chat assistance. In contrast to other similar platforms, Kajabi’s customer support team is always ready to help you whenever you encounter difficulties creating pages or courses, among other crucial issues, anytime and wherever. It’s crucial to note that this 24 hour service is only available to instructors who subscribe to the Growth plan and above – for Basic users Live chat is available at certain times and times during the day. Nonetheless, Kajabi’s approach to customer service has been well-received by those who utilize it to develop relevant courses. Kajabi Technical Support Specialist

In terms of tools for training, Kajabi gives an array of options to use resources to learn and get used to. Its Kajabi Hero University is packed with tutorials, classes, and informative content especially designed for educators and edupreneurs to help them jumpstart or improve their standing in the world of course design. You’re also invited to daily Q+A educational webinars with prominent experts from various disciplines as guest speakers, and when you’re looking for other tips and tricks assistance, the help section is always there to guide you on your way. Alongside the platform’s Hero University, there is also a Kajabi Hero Rewards program in which course creators can earn numerous sweet rewards when they reach their goals.

What is the other thing that is missing from Kajabi?

Kajabi could be an excellent all-in-one solution to create and sell your course material, but we have to take care of a few essential things that are not being addressed. Most of them would have been extremely helpful to improve the experience. These are some of the things we’d like to see included in the Kajabi system shortly:

  • Built-in tools for issuance of certificates and credentials. Although some of them offer this option, instructors who use Kajabi frequently will require a connection to third-party software which specialize in issuance of certificates, like Accredible.
  • More diversity in question types. While we are pleased with the system’s handling of assessment within the course, we would like for the absence of question type options and the randomization of those types that is addressed as soon as possible.
  • Other payment options. At the time of writing only transactions made through Stripe and PayPal can be accepted. Not only that, but we don’t appreciate how there are limitations as well.
  • A public API key. This could be useful in making custom integrations, for example, having your students who have subscribed to your service log in with the single sign-in option with other applications.

Alternatives to Kajabi

Kajabi may have essentially most of the features an Edupreneur would ever want to have. But due to its high price plan and a plethora of features, it might make some people turn away. If you’re looking for alternatives with collective similarities in comparison to Kajabi with regards to reliability and performance we’ve listed a few worthy competitors you might think about when making your choice. Kajabi Technical Support Specialist

  • New Zenler is an online course platform that offers all-in-one solutions similar to Kajabi. The only major difference is the cost that starts at $67/month, you can create unlimited courses and market to your audience of choice without ever having to worry about spending a dime!
  • Podia does not just claim to be creator-friendly. It’s also extremely easy to use, and much more user-friendly than even Kajabi! While you get to utilize marketing tools, it’s much lighter than Kajabi. However, when you consider the budget-friendly price range, we can understand the ways Podia can appeal to individuals who are just starting out in the business.
  • While Kajabi isn’t a reputable platform and lacks more advanced features for quizzes, Thinkific makes up for these features. With a price that is affordable for beginners and a wide range of features, it certainly offers higher-end features than the other has, and this includes live lesson courses and a built-in app integrations store.
  • Teachable is like Thinkific in terms of how it operates. However, it is important to understand how Teachable is able to incorporate additional payment options, as it accepts Google Pay and Apple Pay, two gateway services Kajabi doesn’t have. It also lets you utilize one-on-one coaching and other core features.

Conclusion

In the end, Kajabi successfully knocks it out of the park by having nearly all the features that most edupreneurs can use. It certainly has all the features you need including the intuitive features needed to create a professional-looking website , to the impressive integrated marketing suite, which includes the ability to understand diagrams of sales funnels as well as efficient marketing tools for e-mails.

There are a few tools missing for example, the issue of certificates in particular. With a high price tag, it may not be the best choice among the budget-conscious. We do recognize that, while Kajabi does great as an all-in one solution for creating courses, it will always have limitations. However, that doesn’t stop it however, from becoming an extremely popular choice for established creators and businesses!

If you’re still searching for an LMS that can provide everything you require on one platform, Kajabi is something you ought to seriously consider.

FAQ Kajabi Technical Support Specialist

What does the word Kajabi refer to?

The word “Kajabi” is derived from a word of Islamic (or Arabic origin that means “to take flight.”

Can I sell physical products on Kajabi?

Yes! Aside from the usual classes, you can also sell physical products on Kajabi. It is possible to connect with Shopify to create a fully-functioning online store on the platform!

Regarding marketing via e-mail is it possible Kajabi could be able to take over MailChimp?

Because Kajabi already comes with the tools for marketing via email built within the platform, it’s logical that it’s sufficient to take over third-party apps like MailChimp. If you do intend to make use of it, Kajabi still allows you to connect it with other applications as well.

Does Kajabi mobile-friendly?

Yes! Kajabi also has an app that can be downloaded on mobile so that you and your subscribed members can access all your courses even while in the move. Kajabi Technical Support Specialist

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