Kajabi Technical Support

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Hundreds of learning management system (LMS) platforms have various important features you can use when creating content of high quality. While there could be a lot of websites that allow you to utilize advanced marketing tools to market the courses you offer to your desired viewers, other platforms might not offer all of these features. And while some offer easy-to-use course-building tools, there will also be few that may provide editing options so complex that it turns its users off.

Among a sea of e-course platforms, there are a few that offer not just the basic editing interface but also a plethora of marketing and sales functions. Additionally they offer nearly all you can think of including 24/7 support and training resources to top-notch analytics. All-in-one platforms for courses allow you to explore beyond your limits One of them which can provide this is Kajabi.

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A Quick Look How do you define Kajabi? Kajabi Technical Support

Kajabi is an online platform that lets you develop and market your courses to an audience of students. The company is advertised as an all-in-one solution, Kajabi provides edupreneurs from all walks of life with optimized and vital features to not only create a professional site for your courses, but help them rise to greater heights. Kajabi is widely praised and considered to be one of the top online course platforms, gaining an overwhelming rating of 4.6 out of five on Trustpilot.

What makes Kajabi so popular and well-received among its users? Well, there are quite many aspects that make this platform extremely easy for anyone to utilize. It’s first and foremost the user-friendliness. From course creation all the way to marketing the majority of Kajabi’s aspects are designed to be digestible even for those who are only beginning to get started in the e-course world. The majority of them are advanced, giving instructors an edge over others. Lastly, it lets budding entrepreneurs like you to run and create a course-making business without the need to look elsewhere if anything else is missing. Kajabi has all the available equipment that one could need and is a true testament its ‘one stop shop label.

What Can It Do? Do?

There are numerous options that Kajabi allows you to do as an all-in-one e-course solution. We’ve compiled a list, in bullet form of the most important attributes that you ought to watch out for in the event you’re considering the option. Simply put, Kajabi lets you:

  • Create interactive and engaging classes using a range of customizable tools including media files, templates you can select in accordance with your personal preferences.
  • Create a visually appealing website to present your course content and products and your own blog to keep your students informed about what else is new;
  • Effectively utilize landing pages, checkout pages, and other viable methods to increase the profits you earn, extend your reach over the boundaries and increase conversion rates.
  • Decide how you would like to bill your courses or other items to your students – whether it’s a one-time fee or a monthly subscription;
  • Build effective sales funnels without any issues by making use funnel templates and funnel blueprints;
  • Utilize its in-house marketing and analytics software with email marketing as well as CRM and automated tools.
  • Set up and manage your affiliate links, and
  • Explore a wide variety of community, customer service and training tools, with the addition of Kajabi University.

Big Names That Have Used Kajabi

Kajabi is used and trusted by over 16,000 businesses and celebrities. Kajabi is the preferred choice of some of the well-known names that are from various sectors, including online marketing expert Amy Porterfield, best-selling book author Mel Abraham, personal development coach Brendon Burchard, fitness expert and entrepreneur Jenine Dilts Bayman, and actor-coach Ross Grant.

Kajabi hosts thousands of courses that are used and explored by more than 35 million students from all over the world. In the last the time this article was written, Kajabi is generating more than $650million in revenue since its inception in 2010.

Kajabi’s Pricing Strategies

The three pricing plans that Kajabi provides are very different from other online course creation services in that they’re more costly. With monthly rates that start at as low as $119 it’s not surprising that it can be a hindrance for some who would want to give the service a shot. However, when you consider the number of important features included into every plan, the price is logically reasonable.

Kajabi’s pricing plans start with the Basic plan, which costs $149 per month or $119/mo when billed annually. In this plan, you are able to design three products, reach an maximum of 1,000 active customers, and create websites that you are able to modify using the tools provided by Kajabi’s platform. Also included are unlimited landing pages, unlimited marketing e-mails as well as unlimited access to helpful resources, including one-on-one customer support and Kajabi University.

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Apart from basic plans, there’s the Growth plan, which happens to be Kajabi’s most popular plan at $199 a month or $159/mo when paid annually, as well as the Pro plan for $399 per month or $319/month yearly and is packed to the brim with all the features you could ask for when it comes to designing and selling your course. Kajabi is currently not offering any free plans. But a 14-day trial is available. trial is available on each of the three plans. A trial extension that runs for up to 30 days available on selected blogs. So if you’re looking to try the service to determine if Kajabi is the best choice for you, the short free trial is the best method to start.

Kajabi: The Good and the Bad

The Pros and Cons – What We Really Like About Kajabi

  • The integrated marketing suite. Kajabi’s own marketing suite of tools, including e-mail marketing and automation, are optimized for businessuse, and you won’t need to integrate with third-party solutions to do this!
  • The software for sales funnels. Another of the platforms most-loved selling points is the Sales Pipeline Builder lets you make use of tested and accessible blueprint templates. No need to overcomplicate yourself!
  • Customization without limits. From the creation of professional-looking courses up to the customized name, Kajabi lets you customize to your heart’s content – and even build your brand from the ground up.
  • The user-friendly and simple site as well as course editor. The creation of content using the site and course builders hasn’t been so easy and quick, as it requires less effort and time to finish the job.
  • Unlimited integrations. In addition to native integrations with 10 e-commerce, marketing and analytics solutions, connecting to Zapier’s app lets you to explore and choose among more than a thousand non-native platforms for better effectiveness.
  • Making lasting connections with fellow instructors and students. Kajabi’s community feature lets you engage with the students who are enrolled in any of your courses. It also lets you make connections, network and celebrate with a multitude of teachers similar to you.

The Cons – What We Do Not Like

  • The steep pricing plans. The three plans offered by Kajabi are more than the typical monthly prices provided by other companies. There’s no free option available either.
  • There are no built-in tools for issuance of certificates. You may need to connect to a third-party certificate application if you intend to design custom-made certificates that are of different types.
  • Not enough tools for student-instructor engagement. We don’t appreciate the lack of certain features, including adequate discussion forums, as well as the ability to randomly distribute tests or assignments. Kajabi Technical Support

A Review of Kajabi’s Features

Easy of Use and Experience

One thing that we like about Kajabi is the shockingly easy user experience. For one, most of the User Interface (UI) is organized. If you check the dashboard menu, you will notice that all features are organized into five main sections: Website Products, Sales, Marketing, and People. The menu’s design leaves no space for confusion, as certain elements that are associated with a specified section are collapsible. The UI layout is very consistent and reflects Kajabi’s “all-in-one” trademark. You get to create your own landing page, alter your course and interact with your fellow instructors on one site.

It has a search assistant tool that is useful whenever you want to look for something difficult to find. The Kajabi Assistant is found at the top of the dashboard in the form of a search bar and it lets you look for tools and items on the site by typing in the keywords. As previously mentioned, both Kajabi’s website builder and course builder sections are drag-and-drop and make the process much easier without having to know how to navigate it. Kajabi is a more streamlined learning curve than some of its competitors. It is also compatible with other languages than English for those who want to expose your content to broader audience.

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Course Development and Engagement

Product Blueprints

When you go through Kajabi’s course creation feature, you’ll quickly come across a variety of templates for courses or products, or, as the platform refers to them, blueprints. Each of the product blueprints varies in structure and type and can be easily modified to suit the needs of instructors.

Included among the listed blueprints are Mini Courses, Online Courses as well as Drip Courses. Mini Courses are short-form quick courses that are usually created as a means of gaining the brand’s value, whereas Online Courses are full-version versions with a complete content structure created to offer an “world-class” learning experience. Drip courses, on other hand, are programs that are scheduled for an established period of weeks or days. Also known as Evergreen Training courses, it’s an easier way to share your content when you as well as your students are occupied with other activities.

Kajabi may be known by many as a renowned premium course-maker. Apart from kinds of courses offered, the blueprints also allow you to make a membership site where your customers can enjoy exclusive content as well as a coaching session that spans 12 weeks. You can also download a blank template which allows you to design a course or product from the ground up!

Categories Posts, Categories, and Content Uploads

When you explore the course builder, you’ll see the outline of the sections and lessons which have been automatically included when you select one of the blueprints for your course. In Kajabi’s case, those segments and classes are referred to as post categories as well as category, and vice versa. The posts are where you insert various types of content such as text, video images, and text, while the categories serve as folders in which the posts are stored.

You can also include subcategories for posts in the same category, if you wish to arrange your content in a flexible way. You can also drag and rearrange the outline. Kajabi accepts a wide variety of media and text files to include in your posts, such as MP4 and MOV files, WAV and MP3 files PDFs and Word documents. You can upload all of them directly through your computer’s folders or file-sharing cloud platforms such as Google Drive and Dropbox. You can even copy and paste existing URLs of your videos to your blog posts!

Like several other platforms for creating courses, Kajabi allows you to use the feature of bulk uploads. As the name suggests it allows you to upload all your files to your course in the same tab. This is a great option particularly if you’re performing other tasks.

Course Player Templates

Kajabi has a variety of more than 10 themes for course players. Contrary to other LMS platforms, where you’re allowed to select only one of three theme options, Kajabi lets you have the choice of selecting various themes for the various products. Like the outline creator, it’s simple to modify any of the themes to fit your style. You can also incorporate elements of your company’s image like your logo, images, and font designs into your course player in order to give it a an individual touch. Kajabi Technical Support

Quizzes and Student Interactions

Kajabi offers a quiz feature called Assessments that allows you to create quizzes and assignments and then add them to the course of your curriculum. Assessments are a helpful way to assess the extent to which your students gained from the curriculum you’ve given them. With the assessments feature, you get to choose between the three primary types of questions: multiple-choice multiple-selection, and paragraph-style. You can even set an acceptable score to encourage your students in engaging with your content more.

Apart from that in addition, the LMS website has been able to make strides in creating areas for teachers and students to interact. Through the Community feature, students have access to interact and comment on any of your courses through their dashboards. It is possible to write your blog posts for discussion with other students your lessons from the past and also your future content. The community feature is offered either as a stand-alone product or as part of your membership space.

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Website Design and Customizability

Why would you want to publish your course content to your web domain or WordPress website when Kajabi provides the platform and tools to create one within the platform? Kajabi offers unlimited web hosting for 3 pricing options. The best part is that you’re guaranteed immediate safety and security with an automatic SSL certification and the support of a team to manage your website.

You’re also given the liberty to personalize your domain and also pick from a range of unique, professional themes that you can customize to your hearts content! This doesn’t stop there. If you’re an expert edupreneur and have signed up to the Growth plan and higher, you get to import custom-made themes built to fit your ever-expanding needs and also take away all Kajabi brand names and then replace that with your custom-designed theme!

Page Builder

Like the course builders we’ve talked about earlier, the page builder from Kajabi allows you to modify any of the themes for websites using a set of user-friendly and intuitive editing tools. Upon further exploration you’ll be presented with customizable sets of blocks and sections. They’re similar to those categories as well as posts from when we’ve discussed the course builder. Blocks are the elements that compose the content of the website, such as text, media files, and clickable buttons. Sections are, however, are formed by multiple carefully-arranged blocks.

There are more than 40 pre-designed sections templates that you can choose from the page builder’s dashboard. We’re all hooked to our smartphones and tablets nowadays it’s logical to use Kajabi to have your website automatically adjust to mobile-friendly layout. You can even go the extra mile by picking the element of your site you would like members to see. With all the tools you need to make your site look as you wish it to look Kajabi’s page builders are not just incredibly flexible, but also fast to use.

Blogging and Other Website Features

Other LMS platforms may not have this feature, but Kajabi lets you create an area on your site specifically for your blog. There, you can post updates and thoughts about your course’s content. If you want to make the most out the Kajabi-made website, the service provides you a space where you can do so without limits. It is possible to begin with the blog post by creating your own using Text Editor. It is possible to include SEO elements if you’d like to expand your reach and organize your blog posts into various categories and even alter the way you want your entire blog section to look.

Kajabi’s built-in blogging capabilities may not be as on par as WordPress or Blogspot however, it does have enough tools to be manageable. You can also create podcasts that you can promote on your website. You may upload recordings of your podcast to be hosted on the site and then distributed to major podcasting platforms, such as Apple Podcasts and Spotify. When uploading a podcast episode there are two options: release it as a public podcast for free or make an exclusive private podcast that only your users can get access to. Kajabi Technical Support

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Marketing and Sales

A big part of what makes Kajabi so popular among edupreneurs is its slew of sales and marketing tools that are supremely easy and straightforward for even those who aren’t marketing experts to make use of!

Email Marketing and Affiliate Marketing

A major draw for the masses, Kajabi’s built-in E-mail marketing functions allow you to send emails about your course and website to your subscribed member students from the comfort of the platform. However, you might be amazed that it does more than sending e-mails. With the aid with Kajabi Automations, you get to build automated sequences of e-mails that are triggered by different kinds of user actions. For example, when your student is successfully logged in to one of your courses following checkout, a welcome e-mail will be automatically delivered to their inbox. If the course performs poorly, an upsell is delivered to offer suggestions for improvement Kajabi Technical Support

You can send as many e-mails to the campaign you like and schedule each one in accordance to your preference. You can choose which of your members gets the messages. The management of e-mails has never been this complete and easy to manage. Contrary to other LMS sites, Kajabi already provides you with tools for marketing e-mails that you wouldn’t have to worry about the integration with third-party platforms to make things work.

Aside from that, Kajabi also has an affiliate marketing option that lets you assign certain members of yours as affiliates in order to in promoting your site on your behalf. Apart from paying them the commission rate, you may also track their performance to gauge how well they contribute to boosting your conversion and click rates. Kajabi Technical Support

Pipeline Builder

Another of Kajabi’s top features is one of the best features is Pipeline Builder, where you are able to design specialized marketing funnels with no overcomplicating difficulties. While other platforms offer similar features that require much more effort and time however, Pipeline Builder is a breeze to use. Pipeline Builder is designed to be extremely simple and quick that even the uninitiated can benefit from it. This amazing feature lets you select from a collection of pre-made funnel templates or pipeline blueprints. These include the following:

  • Freebie – for whenever you’d like to provide an offer as a lead magnet to increase your list
  • Sales Page OVO is a great option any time you wish to convince your intended public to buy your product by utilizing an online sales page
  • Product Launch OVO – for when you’re launching courses or any other product
  • Zoom Webinar OVO – for occasions when you need to advertise your business through web-based workshops
  • Free Book OVO – to use any time you wish to market your content an online book for free download.
  • Coaching Campaign OVO is for any time you’re promoting your courses through the use of coaching sessions
  • Blank blueprint – for whenever you’d like to construct an effective sales funnel right from starting

When you choose from one of the blueprints for a pipeline, Kajabi automatically creates a set of pages and e-mails that you’ll require to create an effective sales funnel. You may customize however you would like your sales funnel to appear to your audience. You could even alter the theme of your checkout and landing pages, for instance you can change the theme to something different – there is a library with more than 40 pages templates you can choose from.

Payment and Pricing Options

Kajabi lets you seamlessly integrate with the payment gateway platforms Stripe and PayPal to ensure that your students can choose between them when they pay for your courses. Stripe is the most popular payment option that allows debit and credit card transactions, as well as various e-wallet companies across the world. PayPal is, on the other side, is an option for subscriptions and multi-payment plans. There aren’t any urgent charges for transactions on Kajabi’s side because all your earnings are immediately sent directly to the bank accounts of your choice.

For price options for Kajabi, it gives an array of options for you to choose from. You can make your student pay for products at various time frames (one-time or subscription and multi-payments) or give them away at no cost. You also have the option to select if you’re going to charge a specific amount for a specific product or a number of products, as well as specify specific dates your members can access within a given time frame. Additionally, you can create coupons that will further encourage your target audience to buy all of your products. Kajabi Technical Support

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Integrations with Third-Party Services

Kajabi may have a plethora of built-in features to help you make and market your courses However, you have the option of connecting to third-party applications to provide an added boost in functionality. Kajabi currently has ten native integrations, including the well-known analytics service Google Analytics and app automation service Zapier. Zapier comes in very handy since it allows you to establish connections to hundreds of third-party apps and tools from e-commerce to user experience.

Customer Support and Training Resources

In terms of customer service, Kajabi has a bigger advantage over other platforms because it’s among the only course creation platforms with live chat available 24/7 assistance. Contrary to similar services that offer customer support, Kajabi’s team is available to help you whenever you’re struggling to create pages or courses, among other important issues, anytime and from anywhere. However, it’s important to note that this 24 hour service is only available to instructors that are on the Growth plan up to for basic users live chat support is scheduled at specific times and on certain days during the day. Nonetheless, Kajabi’s approach to customer support has been highly praised by those who utilize it to create useful educational content. Kajabi Technical Support

In terms of tools to train, Kajabi provides an array of options to resources that you can master and then become proficient with. The Kajabi Hero University is packed with tutorials, classes and educational content specifically targeted at educators and edupreneurs who want to gain traction or boost their standing in the field of course development. You’re also invited to weekly Q&A-style educational webinars featuring leading experts from different disciplines as guest speakers, and when you’re looking for other tips and tricks the help desk is always there to guide you along the way. Apart from the platform’s Hero University, there is Kajabi’s Hero Rewards program in which course creators can earn tons of sweet perks as they meet their goals.

What else is missing in Kajabi?

Kajabi might be a fantastic all-in-one tool to design and promote your course content, but we have to address a few vital things that aren’t being addressed. The majority of these would have been very useful in improving the experience. These are some of the things that we wish would be added to Kajabi’s system in the near future:

  • Built-in tools for issuance of certificates and other credentials. Although some of them offer this option instructors who utilize Kajabi often will still need to connect to third-party applications that specialize in issuing certificates, such as Accredible.
  • More diversity in question types. While we may appreciate the platform’s handling of assessments within courses, we’d like that the absence of question type options as well as randomization of these types – to be addressed soonest.
  • Additional payment options. As of this writing only transactions made through Stripe or PayPal can be accepted. In addition, we don’t appreciate how there are certain limits also.
  • An API key that is public. This could be useful for creating custom integrations for example, having your students who have subscribed to your service sign in using the single sign-in option with other apps.

Alternatives to Kajabi

Kajabi may have essentially most of the features that an aspiring edupreneur could ever dream of. But with the steep price plan and a certain lack of features, it could make some people turn away. If you’re looking for alternatives that share similarity to Kajabi in terms of reliability and performance We’ve provided a list of worthy alternatives that you might think about in making your choice. Kajabi Technical Support

  • New Zenler is an online course platform that provides all-in-one services that are similar to Kajabi. The only significant difference is the price – starting at only $67/month, you can create unlimited courses and market to your target audience without ever having to worry about spending a dime!
  • Podia does not just claim to be user-friendly. It’s also extremely simple to use, and much more user-friendly than Kajabi! Although you can benefit from marketing features Podia is much less heavy than other. With the extremely affordable cost it’s easy to see the way Podia can appeal to individuals who are just starting out in the business.
  • While Kajabi isn’t a reputable platform and lacks more advanced features for quizzes, Thinkific makes up for them. With a price that is affordable for beginners and a wide range of features, it certainly offers greater features that Kajabi as well as live-taught courses as well as a built-in app integrations store.
  • Teachable is identical to Thinkific in the manner it functions. However, we must appreciate the way that Teachable can integrate additional payment options since it supports Google Pay and Apple Pay which are two gateways Kajabi doesn’t have. Additionally, it allows one-on-one coaching as well as other essential features.

Conclusion

In the end, Kajabi successfully knocks it out of the park by offering a wide range of features that most edupreneurs can use. It certainly has all the features you need including the intuitive features needed to build a professional-looking web pages to the fantastic integrated marketing suite that includes the inclusion of easy-to-understand sales funnel blueprints and efficient email marketing tools.

There could be some tools missing, such as the issuance of certificates, in particular. Also, with its high cost, it might not be the right choice among the budget-conscious. But we do understand that while Kajabi is great as an all-in one solution for creating courses but it’s not without limitations. It doesn’t hinder it, however, from being a popular choice among established entrepreneurs and creators!

If you’re still searching for an LMS that offers everything you require on one platform, Kajabi is something you ought to seriously look into.

FAQ Kajabi Technical Support

What does the word Kajabi mean?

The word “Kajabi” originates from the word “Kajabi,” which is of Islamic (or Arabic origin that means “to fly.”

Can I sell physical products on Kajabi?

Yes! In addition to the normal courses, you can also sell physical products through Kajabi. It is possible to connect with Shopify to create a fully-functioning e-commerce shop on Kajabi!

In terms of e-mail marketing Is it possible that Kajabi could be able to be able to replace MailChimp?

Since Kajabi already has e-mail marketing tools built into the platform, it’s natural that it’s adequate to replace third-party applications like MailChimp. However, if you do wish to utilize this feature, Kajabi still allows you to integrate it with other applications too.

Is Kajabi mobile-friendly?

Yes! Kajabi even has a mobile app to ensure that you and the members who have subscribed can access your entire course content even when you’re in the move. Kajabi Technical Support

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